Exchanges are accepted within 30 days of your parcel’s shipping date.
Shipping/handling fees will apply.
Item must be in its original condition.
For hygienic purposes, we do not accept exchanges on toys (including C & B toys), panties or briefs; as well as any items that have (or can be inserted into) any oral, penile, anal or vaginal insertion point.
Special order items (6/8 week delay) cannot be exchanged, nor cancelled.
Please contact us to arrange an exchange before sending us your item.
We reserve the right to charge a 20% re-stocking fee.
We do not make refunds.
Note: After the exchange period, you may take advantage of our unique guaranty.
Please inspect all items carefully before use, as a claim for a possible manufacturer’s defect will not be considered after its initial use. In the case of a possible manufacturer’s defect, please inform us within 30 days of your parcel’s shipping date so we may correct the situation.
Please use care in donning or removing your clothing as we cannot be responsible for items that are ripped or damaged. Please refer to the latex care information to maintain your latex.